Transparency & Trust

Trust & AI Disclosure

We believe in transparency. Here's exactly how Skill Focus Lab works, how we use AI, and how we protect your data.

Secure Payments

Stripe

PCI DSS Level 1 Certified

All card payments are processed by Stripe, the world's leading payment processor. We never see or store your card details.

Secure Checkout

PCI-DSS Level 1 Certified

All payments are processed securely by Stripe. Cancel anytime from your Account page. 30-day money-back guarantee.

Refund & Cancellation

Cancel Anytime — No contracts, no commitments. Cancel from your Account page with one click.
Access Until Period End — After cancellation, your Pro features remain active until the end of your billing period.
Pause Option — Need a break? Pause your subscription for up to 60 days without losing any data.
Data Preserved — Even after cancellation, your scores, streaks, and achievements are saved. Resubscribe anytime to pick up where you left off.

How We Use AI

AI Provider

We use OpenAI's GPT-4o-mini model for all AI-powered features. This includes typing analysis, grammar coaching, resume feedback, reading speed insights, and writing tone analysis.

What AI Sees

  • Your tool results (WPM, accuracy, scores) — not your account info
  • Text you paste into resume/grammar/tone tools — sent only when you click "Analyze"
  • We never send your email, name, or password to any AI service

AI Data Retention

OpenAI does not use data sent via API for training. Your text is processed and discarded. We do not store the full AI responses — only that you used the feature (for usage tracking).

AI Limitations

  • AI suggestions are guidance, not guarantees. Resume feedback doesn't guarantee interviews.
  • AI may occasionally produce inaccurate advice — always use your judgment.
  • Typing/focus coaching is based on research but personalized to your specific results.

Your Data

Hosted on Cloudflare

Your data is stored on Cloudflare D1 (SQLite), distributed globally for speed. Cloudflare provides enterprise-grade security, DDoS protection, and WAF.

Passwords Secured

Passwords are hashed with PBKDF2 + random salt. We never store plaintext passwords. Sessions use secure, HttpOnly cookies.

No Data Selling

We never sell your data to third parties. Your typing scores, grammar checks, and resume content are yours.

Data Deletion

Contact us to delete your account and all associated data. We'll process your request within 72 hours.

Infrastructure & Reliability

Global Edge Network — Deployed on Cloudflare's global network (300+ cities). Your requests hit the nearest server for fastest response.
HTTPS Everywhere — All traffic is encrypted with TLS 1.3. HSTS enforced.
High Availability — Cloudflare Workers have built-in redundancy. If one edge node fails, traffic routes to the next closest. We target high availability but do not guarantee a specific SLA percentage at this time.
Modern Stack — Built with Hono (TypeScript), Vite, Cloudflare Workers, D1 Database, and Tailwind CSS.

Part of the Pro+

by Estinest

Skill Focus Lab is part of the Pro+ — a collection of productivity and personal growth tools. Visit estinest.com to explore more tools.

Security Contact & Incident Response

Report a Vulnerability

If you discover a security vulnerability, please email [email protected]. We will acknowledge your report within 48 hours and provide a timeline for resolution.

Incident Response

In the event of a data breach or security incident, we commit to: (1) investigating within 24 hours of detection, (2) notifying affected users within 72 hours if personal data was exposed, (3) publishing a post-mortem on our System Information page. We follow NIST SP 800-61 incident handling guidelines.

General Support

For billing, account, or feature questions, contact [email protected] or use the AI support chat.

Questions about privacy, data, or AI usage? Email us at [email protected]